Boiler repairs for a HMO (House in Multiple Occupation)
Licensed and non-licensed HMOs across Harlow, Epping and Hoddesdon — a growing share of our commercial repair work. We do a steady stream of boiler repairs across HMO (House in Multiple Occupation)s in West Essex and East Herts. HMO repairs are frequent — high turnover, high wear, and tenants who don't always report faults early. We run priority-response contracts for HMO landlords.
You're not getting a call centre — you're getting Grant.
The same engineer quotes the job, does the work, and answers the phone afterwards if anything's not right.
Gas Safe Registered
Every gas job legally signed off
18+ years on the tools
Grant has been fixing boilers in Harlow since before smart thermostats existed.
Real human on the phone
Most calls answered the same day, often within the hour.
Locally based in your area
Not a national chain — your local engineer, your local prices.
HMO (House in Multiple Occupation)-specific issues we see
- Extra CP12 requirements — annual for every gas appliance, plus interlinked CO alarms
- Higher hot-water demand than family homes — most single combis are undersized
- Boiler in an accessible location required by most council HMO licenses
- Frequent tenant turnover means more wear and tear on controls
Our approach for HMO (House in Multiple Occupation)s
For 5+ bed HMOs we usually recommend a system boiler with a well-sized cylinder — a combi simply can't keep up with morning shower peaks. Cheaper long-term than repeated combi replacements.
How HMO repairs work
- Tenant coordination for access — evenings and Saturdays
- Fixed price before any work starts, invoice direct to landlord
- Common parts stocked for Worcester, Vaillant, Ideal, Baxi
- Landlord kept informed with photo log of the fault + fix
Response times
Same-day for contract customers, next-working-day for one-off calls.
Request a property type · hmo (house in multiple occupation) quote in your area
Real engineer reply — usually within the hour during working times. Fixed written quote, no commission-driven sales, 12-month workmanship guarantee.
- Gas Safe registered
- Same-day cover where possible
- Fixed written quotes
- Manufacturer warranties up to 12 yrs
Frequently asked questions
Do HMOs need a different CP12?▾
Same certificate, but Essex and Herts councils often require every appliance to be tested and interlinked CO alarms in place. We handle both.
Can we get a landlord service contract?▾
Yes — we run rolling annual contracts for local HMO landlords with priority response and portfolio pricing.
Can you invoice the letting agent, not the tenant?▾
Yes, standard for landlord and agent contracts. Tenant only signs off the visit.
Do you run repair-cover contracts for HMO portfolios?▾
Yes — annual retainer, priority response, discounted parts.
Related pages you might want
Get a repair booked for your HMO (House in Multiple Occupation)
Priority response for landlords, tenant coordination handled.