Pilot light keeps going out? Here's what's causing it
If you still have a pilot light your boiler is at least 15 years old, and the most common cause is a failing thermocouple. Simple fix, but on a boiler this age it's worth planning ahead.
You're not getting a call centre — you're getting Grant.
The same engineer quotes the job, does the work, and answers the phone afterwards if anything's not right.
Gas Safe Registered
Every gas job legally signed off
18+ years on the tools
Grant has been fixing boilers in Harlow since before smart thermostats existed.
Real human on the phone
Most calls answered the same day, often within the hour.
Locally based in your area
Not a national chain — your local engineer, your local prices.
The likely causes, in order
- Failing thermocouple — The safety device that detects the pilot flame. When it weakens it can't sense the flame reliably and shuts off gas. £40 part, quick swap.
- Blocked pilot jet — Dust or debris in the pilot injector reduces flame size until it goes out.
- Draught — Poor flue draw or draughts around the boiler blow out the pilot. Usually needs flue inspection.
What you can safely try first
- Note how long the pilot stays lit — seconds vs hours indicates different faults
- Do NOT keep re-lighting repeatedly — you're releasing unburnt gas each time
Request a help · urgent quote in your area
Real engineer reply — usually within the hour during working times. Fixed written quote, no commission-driven sales, 12-month workmanship guarantee.
- Gas Safe registered
- Same-day cover where possible
- Fixed written quotes
- Manufacturer warranties up to 12 yrs
Frequently asked questions
Is it worth repairing a boiler this old?▾
Depends on efficiency. A 20+ year old boiler with a pilot light runs at 65-75% efficiency vs 92%+ for a modern condensing boiler. Replacement often pays back in 5-8 years.
Can you fit a modern replacement?▾
Yes — we specialise in conversions from old open-flue boilers to modern condensing combis or system boilers.
Related pages you might want
Still stuck? Get a real engineer on it
Call us if the DIY steps don't clear it — same-day response where possible, fixed price before any tools come out.
