Help · urgent

Pilot light keeps going out? Here's what's causing it

If you still have a pilot light your boiler is at least 15 years old, and the most common cause is a failing thermocouple. Simple fix, but on a boiler this age it's worth planning ahead.

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The likely causes, in order

  • Failing thermocouple — The safety device that detects the pilot flame. When it weakens it can't sense the flame reliably and shuts off gas. £40 part, quick swap.
  • Blocked pilot jet — Dust or debris in the pilot injector reduces flame size until it goes out.
  • Draught — Poor flue draw or draughts around the boiler blow out the pilot. Usually needs flue inspection.

What you can safely try first

  • Note how long the pilot stays lit — seconds vs hours indicates different faults
  • Do NOT keep re-lighting repeatedly — you're releasing unburnt gas each time
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Frequently asked questions

Is it worth repairing a boiler this old?

Depends on efficiency. A 20+ year old boiler with a pilot light runs at 65-75% efficiency vs 92%+ for a modern condensing boiler. Replacement often pays back in 5-8 years.

Can you fit a modern replacement?

Yes — we specialise in conversions from old open-flue boilers to modern condensing combis or system boilers.

Still stuck? Get a real engineer on it

Call us if the DIY steps don't clear it — same-day response where possible, fixed price before any tools come out.